Returns & Exchanges

At The Edward Gorey Online Shop, we want you to be perfectly satisfied with your curious acquisitions. If your garment or accessory is not quite right, we offer a 30-day window for returns and exchanges of items in their original, macabre condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process for your unwanted curiosities.

• 2.
  Prepare the Package

  Carefully place the unworn items back into their original packaging, ensuring all tags remain attached as if they were never disturbed.

• 3.
  Affix the Label

  Print the provided prepaid shipping label and secure it firmly to the outside of your parcel, obscuring any previous markings or addresses.

• 4.
  Dispatch and Await

  Hand your package to the designated carrier; once received at our manor, we will process your refund or exchange within 7 to 10 business days.